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Configuration Management
Configurations are customizable and flexible. They can track many details of your client's infrastructure. Some examples of what can be tracked using configurations include:
- Loaner equipment
- Client equipment
- Client subscriptions and renewals
- Client warranties and renewals
- Server passwords
- Websites
- Installed software
- and just about anything else you can imagine
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We will make sure that you don't miss a domain name renewal, warranty expiration or any other key date associated with your client's infrastructure.Using the MSP add-on, you can perform asset discovery and automatically update client assets like workstations and servers. You can even integrate this to your Managed Service Agreements in ConnectWise to automatically revise your Managed Service invoices as the client changes their assets.
Feature List
- Multiple locations supported
- Mutliple department supported
- User-definable configuration types
- User-definable configuration fields
- Integration to Workflow Engine for warranty expirations
- Integration to managed services applications using MSP Add-on
- Roles based security
- SSL supported
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See the other Service Delivery Management modules
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