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Email
With the ConnectWise E-mail Connector, you can eliminate problems by setting up an e-mail address for your clients that automatically posts their messages to your service board. Full visibility and notifications mean you can respond faster and keep customer satisfaction high. Virtually any monitoring or MSP tool that sends out e-mails can integrate to ConnectWise.
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- Create tickets automatically from email
- User-definable parameters for service board posting
- Attach responses to existing service tickets
- Lookup company and contact based on email address
- Attachment of original email to service ticket
- Exception processing
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Learn More
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