Accelerate The Results At Your Company…Now!

Get The Edge With Business Automation Software

Business automation for IT Solutions companies provides the same benefits as the ERP systems purchased by enterprise organizations. The difference is that business automation software is designed specifically for organizations that are services-oriented, project-based and human resource intensive.

To be competitive and achieve long-term success, it is critical for any service-based organization to have complete control and transparency into its processes. Its solutions must streamline, automate and integrate the delivery of services and projects, and address the unique requirements for specific vertical markets. With the correct business automation solution, value will be quickly measured in three ways: increased revenues, decreased costs and accelerated cash flow cycles.

Let Us Introduce ConnectWise – The Leader in IT Business Automation Solutions

ConnectWise PSA business automation software is a complete suite of modules that automate and integrate every process in your IT business: find & win opportunities; capture, plan & schedule won deals, manage projects & services ; track, approve & invoice; analyze and report ; integrate to internal & external applications.

ConnectWise PSA is offered both as premise based or hosted (subscription based) solution for your IT business automation needs.

Why Is ConnectWise Your Best Choice?

We have been in the IT Solutions space for over 25 years, and have a deep understanding of the processes in your business and the cycles within our industry.

We serve only the IT industry, so our energy, research and development are well-informed and focused.

We promise you will achieve payback on your initial investment within approximately six months, after which every dollar spent with us will bring you at least four back. We base this estimate on hundreds of Partner experiences with ConnectWise PSA.

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ConnectWise PSA Drives Business Processes Most Critical to Your IT Solutions Company!

Major Benefits of ConnectWise PSA:

Help Desk and Service Ticketing

Manage complete service ticket workflow, from creation through invoicing.
Set up multiple service boards based on client requirements or decentralized locations and departments.
Enable clients to initiate and monitor their own service activity.
Easy time and expense entry.

Managed Services

Deliver on managed services contracts without fail.
Integrate MSP tools data into workflows and reporting with ConnectWise MSP Platform add-on.
Determine full service delivery cost to establish managed services pricing.
View preventative measures and proactive maintenance in Client Executive Reports.
Automatically generate tickets from MSP tool email alerts and recurring tasks triggered by MSP agreements.
Integrate with Outlook calendar, including on mobile devices.

Project and Resource Management

Gain real time view into projects, programs, deployed and available resources.

Automate workflow management, approvals, invoices, and data collection.

Be automatically alerted of project next steps and at-risk deliverables.

View financial results in real time.

Create customized billing terms.

Automatically apply agreements to invoices.

Prioritize work of internal and outsourced resources, within and across locations.

Easily manage project tasks and financial results in real time.

Schedule information and tasks from mobile devices.

Control change management by giving designated clients sign-off approval via client portal access.