Track and monitor time, create accountability, and capture more billable time with our time management software. ConnectWise creates a single point of entry for time from the field, office or mobile device, stopping time leaks and speeding up cash flow. Time entered on a service ticket, project or sales activity is updated automatically – real time – in:

Timesheets
Project work plans
Service tickets
Dispatch portal
Knowledge base
Customer portal
Agreements
Invoices and all related reports

Click to enlarge

It’s virtually impossible to finish an activity without time being captured

ConnectWise time management software enforces daily entry of employee time and expenses, improving accuracy and accountability. Reports can be reviewed by service/project managers and routed to direct managers for timesheet review and approval. Now with one click you can see timesheets that are late, rejected, and ready for approval and billing. Time can’t hide in ConnectWise time management software – and your employees know it.

We give you granular control over billing rates. You set the time billing rules for your company with the ability to note exceptions for individual clients, agreements, projects or tickets. Your people don’t need to track it or even know the rate. Rates automatically adjust for travel, weekend or after hours time. Promise your client whatever rate structure you want. ConnectWise will take care of the rest. Sell it, set it and forget. The message to your team is simple: Just enter your time. And if they forget, our time management software will even nag them for you!

With ConnectWise Mobile companion service (sold separately), you get the added convenience of entering time and managing tickets and project activities directly from your mobile device. Oh yeah, and it works even if your mobile device is offline, synching up when your carrier’s signal is back in service. That means your team can take care of business on airplanes or in the subway. No more excuses, it’s on your hip!

Time Management Software Feature List

Multiple locations supported

Multiple departments supported

User-definable periods for timesheets
Charge time to projects, service tickets or user-definable administrative codes
Tracks actual, WIP and invoiced hours
Custom billing rates
Daily view of time
Timesheet view of time
Manages block time
Compliance monitoring
KPI indicators
Integrated to Service Ticketing
Integrated to Projects
Integrated to Mobile add-on
Integrated to Invoicing
Roles based security
SSL supported